Ambulance strikes: Only call 999 for life-threatening emergencies

Union members at North West Ambulance Service (NWAS) will be taking part in strikes tomorrow (Wednesday, December 21).

The service has confirmed on the strike days, it will prioritise conditions like heart attacks, loss of consciousness, fits that won't stop, breathing difficulties, severe bleeding, allergic reactions, and serious head injuries.

People who need hospital treatment for non life-threatening conditions should make their own way there, while those with minor conditions should use 111.nhs.uk, their GP or a local pharmacy for help.

NWAS director of operations, Ged Blezard, said: “We have tried and tested plans to manage any disruption, including industrial action, however, it’s important to understand there will be an impact on the public.

“We want you to continue to ring 999 in a situation where there is an immediate threat to life.

"However, we are advising patients, that they should consider other forms of transport if they still need to go to a hospital.

"We are maximising our own resources, using private provider and military support where appropriate and working closely with our Trade Unions to provide cover for the most serious emergencies.

"We are also working with our healthcare partners to maintain patient safety during these periods of industrial action.

"Also, if you have already called 999 to request an ambulance, please only call back if your condition has worsened or to cancel the ambulance. Repeatedly calling 999 can block phone lines for other emergencies. 

"If you need urgent care – use the symptom checker at NHS 111 online, which will direct you to the most appropriate support. Again, you should call on friends or relatives for transport if necessary."

The GMB union, Unite and Unison have confirmed their members will take part in strike action on Wednesday, December 21. GMB members will also strike on Wednesday, December 28, as part of their dispute with the government over pay.